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Account and billing

Sign in and reset passwords

Sign in with your email address and password, or continue with Google or Microsoft. If you forget your password, request a time-limited reset link by email.

At a glance

  • You can sign in with email and password, Google, or Microsoft
  • Passwords must contain at least 8 characters
  • A password-reset email link is valid for 60 minutes
  1. 1

    Choose your sign-in method

    Open the sign-in page and use the method associated with your account. Enter your email address and password, or select Google or Microsoft and complete the sign-in with that provider.

  2. 2

    Request a password reset

    If you use email and password and cannot remember the password, select Forgot password? on the sign-in page. Enter the email address for your account and request a reset link.

  3. 3

    Use the link from your email

    Open the reset email and follow its link within 60 minutes. If the link has expired, request a new one from the sign-in page.

  4. 4

    Set a new password and sign in

    Choose and confirm a new password of at least 8 characters, then sign in with your email address and new password. If you normally use Google or Microsoft, continue to use that provider instead.

Blank placeholder for the sign-in screen with email, Google, Microsoft, and password-reset options
Choosing a sign-in method or requesting a password reset.

Next steps

After signing in, open the account menu to review Security settings and your active sessions.