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Sessions and account security

Review signed-in sessions, change your password, and understand what signing out does—and does not—stop.

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I do not recognize a signed-in device

  1. Open your account avatar, select Account settings, then Security.

  2. Review Active sessions. Your current session is marked This device; other entries show a browser or device description and last-active time.

    Sign out removes one other session. Sign out others removes every session except This device.

  3. Select Sign out beside an unfamiliar or unused session. To remove every session except this one, select Sign out others.

Removing a session does not change a password. If you suspect someone has yours, change it below. If you use Google or Microsoft sign-in, secure that provider account too.

I want to change my password

  1. Go to your account avatar > Account settings > Security.

  2. Under Change password, enter Current password and a New password of at least 8 characters. Use a long, unique password or passphrase.

  3. Select Update password. Other sessions are signed out; this session stays signed in.

These controls are available only when your account uses a ScheduleBuilder password. For a Google-only or Microsoft-only account, change the password with that provider instead.

I was signed out unexpectedly

Select Sign in and use your usual account method. Sessions expire after 30 days. If the sign-out was not expected, review Security once you regain access.

Which sessions each action signs out
ActionEffect
Sign out beside a sessionSigns out that other session only.
Sign out othersKeeps This device signed in and signs out every other session.
Update password in SecurityKeeps this session signed in and signs out other sessions.
Complete a password resetSigns out every existing session, including this one.
Sign out in the account menuEnds the current session. This device has no removal button in Active sessions.

I cannot sign in to secure my account

For email-and-password sign-in, use Forgot password?. Completing the reset removes every existing session. For Google or Microsoft sign-in, recover access through that provider. If you still cannot get in, use the public Contact page at /contact to ask for help.